FAQ

What services do you offer?
We offer 1-on-1 therapy, couples counseling, family therapy, teen therapy, kid therapy, genetic testing, and medication management. For more details, please click here.

What insurance do you take?
We accept most insurance plans like Medicaid, Aetna, Cigna, Horizon Blue Cross Blue Shield and UnitedHealthcare. Please check the most up-to-date list here.

What do you treat?
We treat a wide range of diagnoses and life events, including anxiety, depression, PTSD, OCD, ADHD, bipolar disorder, anger management, addictions, eating issues, PMDD, psychiatric concerns, trauma, grief, divorce, family and relationship issues, stress, self-esteem, parenthood, work issues, chronic pain or illness, bullying, cultural experiences, moving transitions, women’s health, veterans’ concerns, LGBTQIA+ transitions, and phone/social media burnout.

Is online therapy as effective as in-person sessions, and how do I know if it’s right for me?

Yes, online therapy (telehealth) is just as clinically effective as traditional in-person sessions for most mental health concerns, offering incredible flexibility for busy schedules. However, it depends heavily on your personal comfort with technology and having a private space for your sessions. To help you weigh your options, check out our guide on is online therapy right for you, including pros, cons, and what to expect.

What should I expect from one-on-one therapy at Serenium?

A: Individual therapy is a deeply personalized experience where you work closely with a licensed clinician to process life transitions, manage mental health symptoms, and build sustainable coping strategies. We tailor our clinical approaches specifically to your goals. Learn more about how we structure our sessions by visiting our dedicated one-on-one therapy services page.

How can I find the right therapist for me?
Finding a therapist who truly aligns with your needs is a process. We recommend starting by checking your insurance compatibility, deciding between virtual or in-person care, and matching based on your main concerns or age group. To make this process seamless, we have put together an exact roadmap: read our article on the 10 steps to finding the right therapist in New Jersey to get started with confidence.

Our Find a Therapist page also lets you filter by age, language, area of focus, service type, location, treatment approach, and therapy style.

I know you offer virtual, but where are your in-person locations?
We offer virtual therapy across New Jersey, and in-person locations in Brick, Cranford, Manalapan, and Hackensack, with Cherry Hill opening soon. Please see our location page for directions.

How is your therapy practice different from others?
We believe that therapy is a part of overall wellness, not just something for people with a diagnosis. Our approach emphasizes mental and emotional well-being for everyone, including people navigating life transitions, and we offer care through a large team of licensed therapists across both in-person and virtual settings.

Have you been featured anywhere?
Yes. Serenium™ has been featured in outlets including Healthline, NJ Family, Real Simple, NJBiz, Good Housekeeping, Gloria, Oprah Daily, Green Living, and Verywell Mind.

I’m ready to sign up with a therapist—what form can I fill out?
You can fill out the Contact Us form to get started, or use the Find a Therapist page to browse and narrow down providers based on your preferences. You can call or text 855-845-0555 for help getting started.

Do you have any other resources, blogs, social media, etc. I can look at to learn more?
Yes, we have a blog with practical mental health articles written by licensed New Jersey therapists, a section featured articles our clinical team contributed to seen on our in the News page, and social links to Instagram, TikTok, YouTube, Facebook and LinkedIn.

I’m interested in working here—are you hiring?
Please refer to our Careers page to see up-to-date openings for therapists (fully remote NJ-only and hybrid/in-office), supervisors, APNs, office managers, and front desk roles. For internships, please email your resume to internships@sereniumwellness.com.

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