Office Manager
Do you value mental and emotional well-being as part of a person’s overall wellness?
Serenium Therapy & Wellness is looking for the right people to help lead our admin team. We are looking for self-motivated, office managers with excellent employee and client relations skills and a true team player who is highly adaptable to support our growing operation with exceptional communication skills.
In this role, you will work at the front desk of our mental health office and provide assistance to our therapists and our clients. You will be responsible for corresponding with our clients and therapists, maintaining the organization of our office, and ensuring that our environment is welcoming, calm, and non-judgmental for our clients and their families.
Key Job Responsibilities
- Determination to not give up easily and persevere in the face of adversity
- Must have excellent written and oral communication skills and interpersonal skills
- Must be highly skilled at multitasking, prioritizing, and organizing
- Maintain client relationships
- Maintain schedules
- Fill in of missing staff when needed
- Assist in the hiring process for Clinical staff
- Handle all hiring and onboarding process for front desk staff
- Maintain Employee Files
- Manage reporting for company growth
- Quality control
- Enforce company policy and guidelines
- Have full knowledge of all job descriptions
- Understanding of our EHR software
- Serve as the first point of contact for employees
- Must have computer skills
- Motivation to learn and grow with us
About the Team
Serenium [suh-ren-ee-uhm] is a brand focused on therapy and wellness where serenity and calmness meets balance and equilibrium.
A place where Mind, Body, Soul, and Emotion flow as one, into a lasting effect to feel whole and complete.
We believe that therapy is not just for those who have a diagnosis, but for everyone. Mental and emotional well-being are essential parts of the wellness wheel of life. Just like going to the gym to exercise the body and improve one’s physical health, therapy is the place to improve the mind and emotions.
Whether a client has a diagnosis or a person is simply going through a life transition or event, like losing a job, having a baby, ending a relationship, or even finding ways to make new friends, we’re here to help and meet them where they’re at.
Our New Jersey-based mental health practice is committed to making therapy affordable, accessible, and stigma-free. Whether managing a mental health diagnosis or navigating one of life’s transitions, Serenium provides compassionate, insurance-based therapy, including Medicaid and EAP coverage.
With both in-person and virtual sessions available across New Jersey, we ensure clients receive high-quality, long-term support in a way that works best for them.
Basic Qualifications:
- Must be available to work a full 40 hour week, 5 days a week in office, M-F, at one of our locations
- Professional correspondence with our clients and therapists
- Lead and maintain organization of office
- Welcoming, calm, and non-judgmental demeanor
- Strong computer skills, including proficiency in Microsoft Office Suite
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Exceptional attention to detail and accuracy in data entry
- Strong interpersonal skills with the ability to communicate effectively with patients, staff, and external stakeholders
- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality
Preferred Qualifications:
- Basic requirements listed above
- Previous experience working in a similar job as an Office Manager
- Bilingual is a plus
- Flexibility in the 40 hours a week we’re open to help fill in for staff as needed
For full time non-clinical employees, Serenium offers the following benefits:
Apply For Office Manager Position
Follow us: